HOURS OF OPERATION
Monday through Friday 9am to 6pm EST
We guarantee same day shipping if your product is ordered by 12pm EST.
If you order before 2pm EST your package will likely be shipped same day.
If you order after 2pm EST your package will be shipped the next business day.
We apologize, but we do not ship on weekends or national holidays.
USPS Priority Mail takes 2-3 business days to ship depending on final destination. This is not guaranteed by USPS right now due to increased shipping traffic. If you have concerns about shipping delays please consider a UPS method instead.
USPS First Class Mail normally takes 3-5 business days to ship depending on final destination. Again, because of recent events please note shipping delays may occur.
We package and ship all products from Lexington, KY via US Postal Service (USPS) or UPS.
At this time we do not ship outside of the United States. We apologize for any inconvenience.
USPS Priority Mail Delivery Map
**please be advised shipping estimates are longer than normal due to current events**
UPS Delivery Map
Insuring Your Order
Anavii Market is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
Please note, Route+ package protection comes pre-selected at checkout. If you would not like to protect your package you can deselect it at checkout.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
We do not have a physical retail location; however, if you want to send us something, please ship to:
215 E High St
Lexington, KY 40507
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